Here's what our customers are saying about us
Attention: Mr. Craig McNulty, President
RE: THE FIRM MANAGEMENT
"TAKING CARE OF BUSINESS" AWARD
The reputation of Firm Management Corporation is very important to us, and that reputation depends heavily on the quality of work performed by the professionals and independent contractors that we use to service the various building we manage. In order to recognize and reinforce the importance of quality performance, we have decided to formally present deserving professionals and contractors with the Firm Management "taking Care of Business" Award.
We are pleased to inform you that for the month of December, Five Star Paving Co. Ltd. is the Firm Management "taking Care of Business" award winner. The decision to make this award to you is based on the exceptional level of performance that you have displayed in the performance of services relative to strata corporations managed by Firm Management Corporation, and acknowledges that the level of that performance has consistently met or exceeded our expectations.
We congratulate you on receiving this award, and look forward to continuing the great business relationship Firm Management enjoys with you.
R.A Fimrite, Principal
Firm Management, Victoria BC
In the spring we were ready to have the driveway installed as a part of our major renovation of a 60s house in Brentwood Bay. The requirements were complex such as: refinement of the slope, addition of a parking pad, integration with the existing carport and new shop, curved edges, challenging Ashlar pattern and modification of the street-side parking area. We had worked with Five Star Paving for a very small job at our previous house but this was a big job!
In a number of visits we worked out the requirements and price. From this estimate phase, right through the return for a final adjustment of the asphalt edge, the job went very smoothly. The company's overall communication was excellent!
The heart of the job, involving 3 teams, was done in 3 days - excavation, haul away; gravel and sand installation and compaction, paver placement, cutting, edging and sand fill; and finally the asphalt skirt to the street. An amazing accomplishment; one that is constantly complemented by the many passers-by!
Not to be outdone by the front, the garden now has a fine Five Star entry path, installed this Summer!
Clearly we are happy about the experience and result of working with your company.
Donna and Phil
6866 Woodward, Brentwood Bay BC
Thanks for a job well done. We were impressed with the way your crew matched the driveway with the existing rocks at the side. We were also impressed with the dedication shown by the crew and in particular by the man in charge (Wayne McNulty).
Bob and Pearl Williams
1624 Longacre Drive, Victoria BC
Just wanted to thank you for the excellent job that you + your crew did. We love our new + improved driveway! We'll be singing our praises about you to all our friends. Keep up the good work!
Greg and Ingrid
(Letter is addressed to Island Equipment Owners Association)
We hired one of your equipment member owners, 5 Star Paving, to do some extensive upgrades in our roads and they did an absolutely fabulous job. We're so pleased and they will sure get a reference from us for our other Stratas, etc.
"I just wanted to say how very pleased I am with the work and the way in which it was done; from start to the finish, everyone at your company was helpful and professional. The crew worked very hard, and got through the job in a remarkably short time."
"The finished product is even better than I had hoped - it has completely rejuvenated the whole back yard, and brought the "look" of my home from the 1950s into the 21st century."
"Please pass on my delight with a job well done to all concerned."
"On behalf of the Pastoral staff, the Board of Elders, and our Congregation I would like to thank you for the fantastic job your foreman and crew did in repaving our church parking lot."
"More important was the way you went our of your way to help us afford the paving. Also, your friendliness and that of your entire crew was appreciated."
"It is great doing business with an organization that takes the concerns of the customers first. The professionalism of your crew is second to none. They were courteous and took great care in cleaning up our site prior to leaving."
"Please pass on our thanks to all who were involved."
Pastor Of Administration
Victoria Pacific Rim Alliance Church
"Please let everyone there know that I am greatly impressed by the workmanship, professionalism and attention to detail that you and all your staff have brought to our projects. If I was creating a top ten list of businesses in the city you guys would be #1."
"The patio looks fabulous! Exactly what we wanted."
"Your crew did a great job and I hope you wil let them know how happy we are with the result of their hard work (I'm sure it was a very long day for them)."
"We see that the final stage was done while we were away. Thank you very much for such a nice job! I think my only comment is that I thought it would be a little darker gray, other than that it is very nice. We appreciated that the workers were mindful of the yard as much as possible, and put away the hose with the tap turned off, etc. It is those details we appreciate so wanted to make sure we passed that on to you."
"Thank you for your great service."
Gary and Sherrie
"Thought I would write and tell you how pleased we are with the patio. We were impressed by the professional way the job was done and how pleasant the work crew were. I did not want to spend the money but now we have I feel it was money well spent."
"Just a note to let you know how pleased I am with the new walkway and the interlocking brick patio. I have had numerous favorable comments both from neighbors and passer bys."
"Apart from the design and workmanship, I have also to thank you for your early responses by yourself and your colleagues, to all my concerns or suggestions. Having regard to the heavy demands on your personel resourses, your approach in this regard has been very refreshing and much appreciated."
Thanks again. Should you have an occasion to want to bring a prospective client over to show him how these things work - please feel free to do so."
All the best,
John P Wolfe
5300 Mynabird Lane
"I have been asked to extend our appreciation to you and your staff for the excellent job you have done for us in the past year. We have found Five Star Paving to be professional on the jobsite and prompt in response to our requests. It has been a pleasure working with you and we look forward to another year of the same."
"As always, if there are any concerns or questions, you can contact me or any of the CRD Water Services staff."
Ted Bell, Purchasing Agent
CRD Water Services
"Bob and I would like to thank Brad, Andrew, Matt and Sean for the wonderful job they did in creating a brick patio in our backyard."
"These gentlemen were very nice and very hard-working. They obviously take pride in their work and it shows. Now our backyard is complete and it looks fabulous! We really appreciate the great job that they did and please let them know how much we appreciate this fine work."
Bob and Leslie Hall
"Thanks very much for a job well done. I couldn't be happier with the result. You've given me exactly what I asked for."
Please thank Sean and the staff for doing a great job!
St. Patrick's School
Excellent job Sean, thanks so much!
North Saanich, BC
Our thanks for a job well done!
Donna and Peter Farrow